Owner FAQs

Answers to your frequently asked questions

Are you licensed?

Yes!
Can you put the money directly into my account?

Yes!
Do I get to see the lease or sign it?

We create a lease and sign as the Landlord for your benefit, so you can remain anonymous, and so we can be the point of contact. We use the Current California Association of Realtors Lease Agreement and addendums .
Do you sell real estate too?

Yes! We have been licensed for over 20 years and have assisted hundreds if not thousands of Sellers, Buyers, and Investors purchase and sell homes.
How and when do I get my checks?

We pay via electronic transfer directly into your account. Our accounting cycle is the 8th of the month to the 7th of the following month. We initiate electronic payout on the 8th (with exception to weekends and holidays) and deposits usually finalize within 2 business days.
How is rent collection handled?

We collect rent electronically through our tenant portal. Over 90% of our tenants are set up on auto-pay through our tenant portal. We are able to collect via check, money order, Credit Card, “PayNearME” locations, etc.
How long of a lease do you sign?

We typically sign 12 month leases. But, we discuss desired terms with owners during on-boarding as well as renewal and turn over time.
How much security deposit do you charge the tenant?

Equal to one months rent. We increase the security deposit to match one months rent with rent increases.
How soon can you start managing my property?

We move quickly and efficiently once we have viewed the property and are ready to move forward.
What type of properties do you manage?

Single Family Homes, Condos, Vacation Rentals, 2-4 units, 5-15 units.
What type of reports do I get and how often?

We provide Monthly Rental Owner statements along with End Of Year Statements. Our owner portal allows for 24/7 access to statements, leases, Management Agreement, etc.
Who holds the tenant security deposit?

We hold the Security Deposit in a Trust Account.